Our candles are made from an all natural soy, coconut, beeswax blend and use high-quality cotton wicks. We choose clean-burning, phthalate-free fragrance oils to ensure a smooth, safe burn.

Burn time depends on the size and type of candle. Under ideal conditions and proper use, you can expect our Classic, 8.5oz, candles to burn for 50+ hours.

• On the first burn — let the candle burn until the wax melts all the way to the edges of the container. This helps prevent tunneling.
• Before each subsequent burn, trim the wick to ~¼ inch. This reduces soot, “mushrooming,” and helps maintain a clean flame.
• Burn on a flat, heat-resistant surface; keep away from drafts, flammable objects, or uneven surfaces.
• Never burn more than 4 hours at a time for safety.

We strive to process orders within 1–3 business days of purchase. After processing, shipping times depend on your selected shipping method and your location; you’ll receive a tracking number once your order ships.

Yes. Once your order ships, you will get a confirmation email with a tracking number and carrier info.

We're sorry if that happens! Please contact us ASAP at hello@rootandroveco.com with your order number and photos of the damage (including packaging). We’ll work with you to offer a replacement or refund, depending on the situation.

Because we start processing orders quickly, cancellations or modifications are only possible if you contact us before we’ve shipped. Please reach out as soon as possible if you need to make a change.

Since our candles are perishable and scent-based products, we only accept returns or exchanges under certain conditions: items must be unused, unlit, and returned in their original packaging. Pleaser reference our refund policy If you want to exchange for a different scent or size, please contact us within 30 days of delivery.

Your order will ship from our fulfillment facility in Mt. Juliet, TN, just outside of Nashville.